Health Clinic FREQUENTLY ASKED QUESTIONS

What do I do if I am being treated for a medical condition?

If you are being treated by a physician for a medical condition, please contact RUSM Health Clinic before you arrive on island.  We will discuss the services available on island with you to ensure that you will be able to receive the care that you need on Dominica.  If you have a medical condition that can be safely managed on Dominica, then the Health Clinic physicians will collaborate with your primary care and specialist physicians on your medical management.

How do I get my prescription medicine?

If you are taking a prescription medication, please contact the RUSM Health Clinic before you arrive on island.  Many generic medications are available on Dominica, but brand name medications may not be available.  We recommend that you work with your insurance company and your primary care physician to get sufficient amounts of the medications for your time here, prior to traveling to Dominica.  This is true of prescription medications, contact lenses, or other specialty medical supplies.

What do I do if I miss class because of an illness?

If you have experienced a short term illness, injury or mental health issue that has caused you to miss a class, laboratory, exam, deadline, or clinical session and you would like to seek medical care, call 767-255-6301 for an appointment.  Please note that you must present to the Health Clinic prior to or at the time of the required class/examination in order for your course director to provide an excused absence.

What happens if I need to be admitted to the hospital?

If you require hospital admission for your illness, you will be transported to Princess Margaret Hospital in Roseau accompanied by a healthcare provider.  A package of basic necessities (tooth brush, toilet paper, sheets) will be provided.  While you are admitted in the hospital, the Health Clinic staff will follow your progress and care with the physicians of Princess Margaret Hospital.  Please note that there are no private rooms at the hospital.

What happens if I need medical evacuation?

If you have a severe illness or injury requiring urgent or emergent evacuation off island, your Health Clinic physician will contact the evacuation company.  You will need to provide personal information, your medical provider will supply a medical report, and the evacuation company arranges for transport (either by private or commercial flight) to the nearest appropriate treatment facility.  Please note that if you would like to go to a facility other than the closest appropriate hospital, you will need to pay the price difference.

What does my health insurance cover?

Your health insurance covers physician visits, hospital admissions, surgical procedures, laboratory investigations, diagnostic imaging, and medications as described in your policy.  If you require evaluation and treatment in the United States, your insurance should cover that care.  However, you may be required to pay for laboratory and imagining studies, specialty care services, medications etc while on island and submit your receipts for reimbursement.  Additional costs associated with evacuation and treatment (i.e. food, hotel, taxi) may not be covered.  Deductibles and copays will apply.  Please consult your insurance policy for additional information.