General Support: 1-800-MD-ROSSU
Academy for Teaching and Learning (ATL): ATL@rossu.edu 246-627-7947
The ATL supports students to achieve their educational and career goals. The ATL includes Student-Centered Programs, Faculty Development, and Medical Education Research and Scholarship. This office provides pre-matriculation courses, workshops, one-on-one coaching, mind/body/medicine, peer tutoring and the cognitive skills program.
Admissions: Admissions@RossU.edu 855-637-6778
Students can contact this department with questions related to admissions, applications and admissions requirements.
CARE Team: rusmcares@rossu.edu
The CARE Team helps students who might be at academic or emotional risk, coordinating possible interventions and resources. Team members have expertise in student affairs, mental and physical health, student conduct and campus safety concerns.
Clinical Advisement: clinical@rossu.edu (754) 208-4589
Students can contact this department to ask questions about their schedule, make updates or learn about cores and electives.
Clinical Student Affairs: mirstudentaffairs@rossu.edu
The Office of Student Affairs provides high quality student-centered services and programming designed to support the emotional, intellectual, personal and professional growth of our diverse student population. Contact this office for general advising, student conduct, academic accommodations, counseling and wellness programming, and campus life programming.
Exam Administration: ExamAdministration@rossu.edu (754) 208-4597
Communicates exam policies, procedures and deadlines to students.
Financial Aid and Advising: FinAid@RossU.edu (732) 509-3051
Apply for financial aid, review status of loans and document requirements.
Health Insurance: Bursar@RossU.edu (732) 509-3051
The Office of Student Finance at RUSM makes a health insurance plan available to its students, their legal spouses and dependents. Students must either be enrolled in the RUSM sponsored medical plan or prove coverage under another plan.
Hospital Support & Health Documents:
HospitalSupport@RossU.edu (754) 208-4590
Appropriate health documentation is important as students complete their medical education journey. Contact Hospital Partnerships for additional information regarding HIPAA, OSHA, TB Prevention, Infection Control, PPE and other health documentation requirements.
Immigration: Immigration@RossU.edu
Provides U.S. immigration advisement and documents for international students during their clinical semesters and tracks student immigration compliance.
IT Help Desk: FL_HelpDesk@RossU.edu (877) 366-9388 Available 24/7
Help with email and technical issues, including the Medical Student Portal (MyRoss and Student Community) and password changes.
Residency and Career Advisement: OCA@rossu.edu (754) 208-4593
Advising for residency preparation and graduated students for post-graduate professional guidance.
This office includes Career Development, Licensing and Credentialing, and Writing.
Licensing, Credentialing and Records: LCR@Rossu.edu (754) 208-4596
Responsible for the accuracy and integrity of the student record. Provides verification and credentialing services to assist students and alumni with their educational, state licensure and employment needs. Verifies enrollment and historical data.
Office of Student Affairs: Studentaffairs@rossu.edu
The Office of Student Affairs is a comprehensive academic support program designed to increase performance, as well as advise and help students with general problem solving. Our office will help facilitate a student's transition and integration into the academic and social environment of RUSM, help to enhance their academic performance and foster personal growth and independence.
Contact us if you need:
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general troubleshooting
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advice and guidance as you transition into medical school and RUSM
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advice and guidance with educational and career issues
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help with personal issues that impact your RUSM experience
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assistance with general campus concerns
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assistance with withdrawal or leave of absence concerns
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assistance with information and transitioning for life beyond medical sciences
Registrar: Registrar@RossU.edu (754) 208-4591
Review degree requirements, requests for approved absences, change your address, view holds and learn how to download forms.
USMLE Prep Review Programs / Kaplan: medservice@kaplan.com
USMLE Step 1 Study Plan and Advising: atl@RossU.edu
